Alexander House And Utopia Spa Hotel - WEST SUSSEX

East Street, WEST SUSSEX, United Kingdom, RH10 4QD  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Alexander House And Utopia Spa Hotel - WEST SUSSEX

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Cycling

Hiking

 Spa and relaxation

Spa & wellness center

Steam room

Steam bath

Jacuzzi

Overview

This four-star hotel is located in 17th century mansion and surrounded by 170 acres of gardens and parkland.

The hotel’s interior is decorated in modern style with floral motif wallpapers and marble and granite corridors, while its rooms and suites are equipped with all the modern facilities you'd expect in a hotel of this class.

The eating facilities include an award-winning restaurant or modern brasserie with its own champagne bar.

It has incredible spa offering 50 spa treatments, subterranean palace of pools, stone pillars etc.

The hotel is conveniently located only in 14km from London Gatwick Airport (LGW) having easy reach to it by M23 and M25 motorways.

Year renovated:   2009.  Number of rooms:   58.

Rooms

The hotel has double rooms with double beds, double rooms with double or twin beds, superior twin rooms with two single beds, junior suites, suites, luxury rooms, grand suites and classic rooms.

The rooms are equipped with air-conditioning, bathrooms with bathtub or shower and complimentary toiletries, Wi-Fi internet access, direct-dial phones, mini-bars and satellite TV.

Dining options

Garden Restaurant serves traditional cuisine with modern influences. Mirabelle Restaurant serves creative and high quality dishes.
Alexanders serves English and French cuisine, and the dress code applied here is smart casual, no denim.
Reflections Brasserie is an alternative restaurant for informal dining overlooking Flames Courtyard serving light snacks and three course meals.

Besides room services is available and breakfasts are served each morning.

You can start your day with a full breakfast, which costs GBP 19.50 per person per night.  A continental breakfast is served at the price of GBP 15.50 per person per night. 

Services

There is specially equipped business center with meeting and banquet facilities for various amount of guests from small to big meetings. Specialized equipment is available on request.

The rooms are furnished with everything required by the business traveler.

Leisure

The relaxation facilities include a fitness center, sauna, indoor swimming pools, spa and wellness center offering more than 50 spa services to visitors.

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Facilities

General

  • Free Wi-Fi in public areas
  • Free parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Gift/Newsstand
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Courtyard

Guest Parking

  • Free public parking is possible on site.
  • Free private parking is possible on site.

Sports & Fitness

  • Cycling
  • Hiking
  • Outdoor tennis court
  • Golf course
  • Aerobics
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Free valet parking
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Indoor swimming pool
  • Health club
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • BBQ facilities
  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Hypo-allergenic bedding
  • Down comforter

Media

  • Flat-screen TV
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 30 per person per night in a crib. 
  • All children under the age of 16 may stay at the price of GBP 40 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
Show big map »

Hotel Address:

East Street, WEST SUSSEX, United Kingdom, RH10 4QD

Get directions
City Center
  • WEST SUSSEX
    10.5km
Airports
  • Bus stop
    100 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    58

Hotel Awards

UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

The hotel has double rooms with double beds, double rooms with double or twin beds, superior twin rooms with two single beds, junior suites, suites, luxury rooms, grand suites and classic rooms.

The rooms are equipped with air-conditioning, bathrooms with bathtub or shower and complimentary toiletries, Wi-Fi internet access, direct-dial phones, mini-bars and satellite TV.

Alexander House And Utopia Spa Premium SuiteAlexander House And Utopia Spa Premium SuiteAlexander House And Utopia Spa Premium Suite
Premium Suite
Bed type: Double Bed
Size: 50m2
Check Prices
  • Free Wi-Fi
  • Private bathroom
— Less information+ More information

All rooms include a large flat-screen TV, iPod docking station and Nespresso coffee machine. Complimentary Wi-Fi and mineral water, plus a selection of books and magazines are also provided. Bathrooms feature walk-in steam or monsoon showers, and separate oversized baths.

Room facilities
    Alexander House And Utopia Spa Classic Double RoomAlexander House And Utopia Spa Classic Double Room
    Classic Double Room
    Bed type: Double Bed or Double or Twin beds
    Size: 30m2
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information

    Classic Double Room

    Room facilities
      Alexander House And Utopia Spa SuiteAlexander House And Utopia Spa Suite Spa Suite
      Suite
      Bed type: Double Bed or Double or Twin beds
      Size: 55m2
      Check Prices
      • Free Wi-Fi
      • Shower
      — Less information+ More information

      Garden Suites

      Room facilities
        Junior Suite
        Bed type: King Size bed
        Check Prices
        — Less information+ More information

        Junior Suite, 1 King Bed

        Apartment
        Bed type: Double Bed
        Check Prices
        — Less information+ More information
        Alexander House And Utopia Spa Attic Double RoomAlexander House And Utopia Spa Attic Double RoomAlexander House And Utopia Spa Attic Double Room
        Attic Double Room
        Bed type: Double Bed
        Size: 25m2
        Check Prices
        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information

        This attic room has an en-suite bathroom with bathrobes and slippers, free WiFi, a TV and tea/coffee making facilities.

        Room facilities
          Alexander House And Utopia Spa Superior Junior SuiteAlexander House And Utopia Spa Superior Junior Suite
          Superior Junior Suite
          Bed type: King or Twin beds
          Size: 40m2
          Check Prices
          • Free Wi-Fi
          • Shower
          — Less information+ More information

          Each room has either a super king or oversized twin handmade Vi-Spring beds, one with a canopied four poster. The bathrooms include a selection of Temple Spa products and feature a large bath, shower, and in many rooms, twin vanity units.

          Room facilities
            Alexander House And Utopia Spa Master Suite MasterAlexander House And Utopia Spa Master Suite Master
            Master Suite
            Bed type: Double Bed
            Size: 115m2
            Check Prices
            • Free Wi-Fi
            • Shower
            — Less information+ More information

            Master Suite

            Room facilities
              Alexander House And Utopia Spa Private Double Room
              Private Double Room
              Bed type: King Size bed
              Size: 100m2
              Check Prices
              • Shower
              — Less information+ More information
              Room facilities
                Alexander House And Utopia Spa Luxury RoomAlexander House And Utopia Spa Luxury RoomAlexander House And Utopia Spa Luxury Room
                Luxury Room
                Bed type: Double or Twin beds or Double Bed or King or Twin beds
                Size: 35m2
                Check Prices
                • Free Wi-Fi
                • Shower
                — Less information+ More information

                Double or Twin LUXURY

                Room facilities
                  Alexander House And Utopia Spa Luxury SuiteAlexander House And Utopia Spa Luxury SuiteAlexander House And Utopia Spa Luxury Suite
                  Luxury Suite
                  Size: 55m2
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  With a balcony, this suite offers an iPod dock and a patio. The property offers several of these suites, 2 are dog-friendly, 1 has disability access, and 1 is an interconnecting room.

                  Room facilities

                    How to reach hotel

                    hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
                    Show big map »

                    Hotel Address:

                    East Street, WEST SUSSEX, United Kingdom, RH10 4QD

                    Get directions
                    City Center
                    • WEST SUSSEX
                      10.5km
                    Airports
                    • Bus stop
                      100 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2009
                    • Number of rooms:
                      58

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge

                    Alexander House And Utopia Spa Location

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                    • Museums
                    • Convention centers
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                    • General

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                    What's nearby

                    What's nearby.

                    The nearby attractions include: Standen in 3.3km, West Hoathly St. Margaret's Church in 3.5km, Wakehurst Place in 4.4km, Worth St. Nicholas' Church (Worth Church) in 5.1km, Queen Victoria Hospital in 5.6km, Hawth Theatre in 7.3km, Crawley Town Hall in 8.1km.

                    Local Attractions

                    • Crawley Memorial Gardens - 7.2km
                      Haslett Avenue East, Crawley
                    • Nymans Gardens and House - 7.7km
                      Handscross, Haywards Heath
                    • The Warren - 8.2km
                      The Pavement, Hay-on-Wye
                    • British Wildlife Centre - 7.3km
                      Eastbourne Road (A22), Lingfield
                    • Tilgate Park - 7.8km
                      Titmus Drive, Crawley

                    Getting there.

                    The hotel is conveniently located only in 14km from Gatwick Airport having easy reach to it by M23 and M25 motorways.

                    Two local towns East Grinstead and Crawley are in 9km with mainline stations to London.

                    The nearest airport is London Gatwick Airport (LGW) in 14km.

                    The other airports are Biggin Hill Airport (BQH) in 25.6km, Shoreham-By-Sea Airport (ESH) in 33km, London City Airport (LCY) in 44km, London Heathrow Airport (LHR) in 44km, Farnborough Airport (FAB) in 51km, White Waltham Airport in 65km, Lydd Airport (LYX) in 72km and Southend-on-Sea Municipal Airport (SEN) in 73km.

                    Getting around.

                    Central Train Station is in 8km.

                    The hotel has private parking for guests arriving by car on-site.

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2009
                    • Number of rooms:
                      58

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge

                    Hotels nearby
                    Cities nearby

                    Alexander House And Utopia Spa Reviews

                    Guest reviews are submitted by our customers after their stay at Alexander House And Utopia Spa

                    Individual guest reviews

                    • Older travelers
                      7.0

                      it was close to the McIndoe Surgical Centre and was ideal to stay before and after my operation.

                      breakfast in room was expensive and when items were missing nothing was done and no adjustment was made to our bill.

                    • Couple
                      6.6

                      The staff was always polite and helpful.

                      The room we stayed in was in a rather bad condition, with the toilet and water taps broken, and not exactly clean (crisps all over the floor when we arrived). The breakfast was very basic and you better be there at least one hour before they close, otherwise the selection is even more limited.

                    • Single
                      7.8

                      Pretentious attittude of front desk and breakfast restaurant staff. Breakfast very poor value for money

                    • Couple
                      10.0

                      Wonderful spa retreat not too far from London. Beautiful rooms, great customer service an brilliant facilities. Perfect for a romantic getaway.

                      I loved everything

                    • Family with children
                      8.8

                      It is a beautiful hotel

                      The rooms were very hot making it difficult to sleep, even in April !!

                    • Older travelers
                      8.8

                      Very very attentive and comfortable luxury

                    • Couple
                      7.4

                      The grounds and building itself are lovely, and the staff were very attentive and friendly. The food in Reflections (?) was particularly enjoyable (we enjoyed a very well-cooked steak!).

                      Unfortunately I was not impressed with what was provided in a 'junior suite' aside from floor space. There were several items within the room which were broken or looking worse for wear. Not only this, but the lack of facilities which more basic rooms in other hotels readily provide, e.g. When we arrived, the room was freezing. However there was no obvious heat source (other than the very hot fridge) and no way to control and 'invisible' heating. Mini-fridge consisted solely of a note informing us we could request a jug of milk (entirely baffling). We requested a bottle of wine to bring upstairs, but were not offered glasses so had to make to with those provided for water. Also - no mood lighting, or bin in toilet.

                    • Couple
                      3.8

                      The quality of the food at AG's

                      The fact the staff had no record of our booking when we got there. They told us they would upgrade us but didn't. The shower did not work. The room was very hot with no way of regulating the heat (despite all windows open we were very uncomfortable)

                    • Older travelers
                      6.2

                      We liked hotel location and spa. Spa saved the whole stay as hotel environmemt was extremely disorganised

                      Room was tiny had no air con windows did not open, asy wife is pregnant it was extremely disapoonting that we had no air flow in the room. Restaurant could work on their menu as it is not worth the price, also there could be some work done on redesigning the dinning area as it looks more lile canteen and does not go with the general image of the hotel. Reception staff was not very professional. In a booking confirmation email check out time is between 11-12pm, 11.10am receptionist called room to say we should ve checked out by 11am. We explained to her that is not what the cpnfirmation email says so she continued to argue the point.. Whatecer the check out time she should never argue with a client over such a thing where other hotels deal w

                    • Single
                      10.0

                      I have stayed here on several occasions for a spa break and have always found the staff friendly, helpful and welcoming. The treatments and spa facitities are excellent. The rooms are all very different from each other but every one I have stayed in has been luxurious, spotlessly clean and the bed so comfortable. On this occasion I found the service and quality of food in Reflextions had improved greatly from my last visit and I could not fault it. I'd give a score of 11 out of 10 if I could.

                      Nothing to dislike. I'd say if you did find something not quite right, tell the staff and they are so attentive they would put it right.

                    • Couple
                      10.0

                      Yet another fantastic stay at this lovely hotel. Our room was beautiful and the staff were all very polite, helpful and took a pride in making our stay as enjoyable as possible. The spa area is fab, very relaxing and indulgent. We can't find a single fault with any part our stay and have already decided that we will be returning as soon as possible.

                    • Family with children
                      9.6

                      The evening food was not as good as I thought. Breakfast was amazing though

                    • Older travelers
                      9.2

                      Very welcoming and relaxing - just what we needed!

                      The food in the fine dining restaurant was excellent although it was served very slowly. Our table was booked for 8pm and we didn't finish our meal until around 11am, which for us was too late.

                    • Couple
                      8.2

                      A friendly welcome for a relaxing stay. Lovely food. Spa pool a bit dark. Outdoor hot tub Fab. Bed a but soft. Overall a great time.

                    • Couple
                      10.0

                      It was a wonderful relaxing couple of days away. The spa was fantastic, just what my partner and I needed. My boyfriend and I were upgraded on the day to a junior suite which was perfect.

                    How to reach hotel

                    hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
                    Show big map »

                    Hotel Address:

                    East Street, WEST SUSSEX, United Kingdom, RH10 4QD

                    Get directions
                    City Center
                    • WEST SUSSEX
                      10.5km
                    Airports
                    • Bus stop
                      100 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2009
                    • Number of rooms:
                      58

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge