Alexander House And Utopia Spa Hotel - WEST SUSSEX

East Street, WEST SUSSEX, United Kingdom, RH10 4QD  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Alexander House And Utopia Spa Hotel - WEST SUSSEX

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Hiking

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

Situated near restaurants and bars, this contemporary hotel comprises 38 rooms and offers a spa center, a plunge pool and a golf course. The building was renovated in 2009.

This hotel is located in a central area, 4.9 km from The Hawth Theatre, Chequer Mead Community Arts Centre and Crawley Library. It will take 10 minutes to get from the hotel to Crawley by car.

Alexander House And Utopia Spa Hotel lies within 10 minutes’ drive to London Gatwick airport.

Rooms

Alexander House And Utopia Spa Hotel offers designer guestrooms with a Victorian interior as well as a beautiful view of the garden. Some rooms come with a view of Turners Hill. They also have en suite bathrooms with slippers, a shower and a hairdryer.

Eat & Drink

The hotel features an award-winning restaurant serving European cuisine. A variety of cocktails, coffee and champagnes is offered in the café bar. The venue is set next to a port and just 100 meters from Afternoon Tea at the Alexander House and The Crown.

You can start your day with a full breakfast, which costs GBP 19.50 per person per night.  A continental breakfast is served at the price of GBP 15.50 per person per night. 

Services

Bicycle rental services are also provided.

Relax

Treatments include beauty therapy, massage and steam baths. The property offers fitness classes, bicycles and a gym to keep shape.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2009.  Number of rooms:   38.

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Facilities

General

  • Free Wi-Fi in public areas
  • Free parking
  • Free on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Coffee shop
  • Gift/Newsstand
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Courtyard

Sports & Fitness

  • Hiking
  • Outdoor tennis court
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Half board
  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Indoor swimming pool
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • BBQ facilities
  • Sun terrace
  • Garden area
  • Library
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator
  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 30 per person per night in a crib. 
  • All children under the age of 16 may stay at the price of GBP 40 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
Show big map »

Hotel Address:

East Street, WEST SUSSEX, United Kingdom, RH10 4QD

Get directions
City Center
  • WEST SUSSEX
    10.5 km
Airports
  • Bus stop
    100 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    38

Hotel Awards

UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Alexander House And Utopia Spa photos Room
Premium Suite
Size: 50 m²
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  • Free Wi-Fi
  • Shower
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Room facilities
    Alexander House And Utopia Spa photos Room
    Classic Double Room
    Bed type: Double bed or King-size bed or Double bed or Twin beds
    Size: 30 m²
    Check Prices
    • Free Wi-Fi
    • Shower
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    DOUBLE CLASSIC

    Room facilities
      Alexander House And Utopia Spa photos Room
      Suite
      Size: 25 m²
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      • Free Wi-Fi
      • Shower
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      Room facilities
        Alexander House And Utopia Spa photos Room
        Junior Suite
        Bed type: King-size bed
        Size: 40 m²
        Check Prices
        • Free Wi-Fi
        • Shower
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        Room facilities
          Alexander House And Utopia Spa photos Room
          Apartment
          Bed type: Double bed
          Check Prices
          • Free Wi-Fi
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          APARTMENT GARDEN VIEW (apart)

          Room facilities
            Alexander House And Utopia Spa photos Exterior
            Superior Suite
            Bed type: King-size bed
            Size: 115 m²
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Alexander House And Utopia Spa photos Room Junior Suite
              Superior Junior Suite
              Bed type: King-size bed
              Size: 40 m²
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              • Free Wi-Fi
              • Shower
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              Room facilities
                Alexander House And Utopia Spa photos Room Master
                Master Suite
                Bed type: King-size bed
                Size: 115 m²
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                • Free Wi-Fi
                • Shower
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                Room facilities
                  Alexander House And Utopia Spa photos Room Luxury Room
                  Luxury Double Room
                  Bed type: King-size bed or Double bed or Twin beds or Double bed
                  Size: 35 m²
                  Check Prices
                  • Free Wi-Fi
                  • Shower
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                  Double or Twin LUXURY

                  Room facilities
                    Alexander House And Utopia Spa photos Room
                    Luxury Suite
                    Size: 55 m²
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information
                    Room facilities

                      How to reach hotel

                      hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
                      Show big map »

                      Hotel Address:

                      East Street, WEST SUSSEX, United Kingdom, RH10 4QD

                      Get directions
                      City Center
                      • WEST SUSSEX
                        10.5 km
                      Airports
                      • Bus stop
                        100 m
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Year renovated:
                        2009
                      • Number of rooms:
                        38

                      Hotel Awards

                      UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in United Kingdom

                      Use Badge

                      Alexander House And Utopia Spa Location

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                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      Local attractions

                      • Crawley Memorial Gardens - 7.2 km
                        Haslett Avenue East, Crawley
                      • Nymans Gardens and House - 7.7 km
                        Handscross, Haywards Heath
                      • The Warren - 8.2 km
                        The Pavement, Hay-on-Wye
                      • British Wildlife Centre - 7.3 km
                        Eastbourne Road (A22), Lingfield
                      • Tilgate Park - 7.8 km
                        Titmus Drive, Crawley
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Year renovated:
                        2009
                      • Number of rooms:
                        38

                      Hotel Awards

                      UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in United Kingdom

                      Use Badge

                      Hotels nearby
                      Cities nearby

                      Alexander House And Utopia Spa Reviews

                      Guest reviews are submitted by our customers after their stay at Alexander House And Utopia Spa

                      Average guest rating

                      7.6out of 10
                      Fabulous
                      Based on 36 reviews

                      Guest reviews

                      • Older travelers
                        7.0

                        it was close to the McIndoe Surgical Centre and was ideal to stay before and after my operation.

                        breakfast in room was expensive and when items were missing nothing was done and no adjustment was made to our bill.

                      • Couple
                        6.6

                        The staff was always polite and helpful.

                        The room we stayed in was in a rather bad condition, with the toilet and water taps broken, and not exactly clean (crisps all over the floor when we arrived). The breakfast was very basic and you better be there at least one hour before they close, otherwise the selection is even more limited.

                      • Single
                        7.8

                        Pretentious attittude of front desk and breakfast restaurant staff. Breakfast very poor value for money

                      • Couple
                        10.0

                        Wonderful spa retreat not too far from London. Beautiful rooms, great customer service an brilliant facilities. Perfect for a romantic getaway.

                        I loved everything

                      • Family with children
                        8.8

                        It is a beautiful hotel

                        The rooms were very hot making it difficult to sleep, even in April !!

                      • Older travelers
                        8.8

                        Very very attentive and comfortable luxury

                      • Couple
                        7.4

                        The grounds and building itself are lovely, and the staff were very attentive and friendly. The food in Reflections (?) was particularly enjoyable (we enjoyed a very well-cooked steak!).

                        Unfortunately I was not impressed with what was provided in a 'junior suite' aside from floor space. There were several items within the room which were broken or looking worse for wear. Not only this, but the lack of facilities which more basic rooms in other hotels readily provide, e.g. When we arrived, the room was freezing. However there was no obvious heat source (other than the very hot fridge) and no way to control and 'invisible' heating. Mini-fridge consisted solely of a note informing us we could request a jug of milk (entirely baffling). We requested a bottle of wine to bring upstairs, but were not offered glasses so had to make to with those provided for water. Also - no mood lighting, or bin in toilet.

                      • Couple
                        3.8

                        The quality of the food at AG's

                        The fact the staff had no record of our booking when we got there. They told us they would upgrade us but didn't. The shower did not work. The room was very hot with no way of regulating the heat (despite all windows open we were very uncomfortable)

                      • Older travelers
                        6.2

                        We liked hotel location and spa. Spa saved the whole stay as hotel environmemt was extremely disorganised

                        Room was tiny had no air con windows did not open, asy wife is pregnant it was extremely disapoonting that we had no air flow in the room. Restaurant could work on their menu as it is not worth the price, also there could be some work done on redesigning the dinning area as it looks more lile canteen and does not go with the general image of the hotel. Reception staff was not very professional. In a booking confirmation email check out time is between 11-12pm, 11.10am receptionist called room to say we should ve checked out by 11am. We explained to her that is not what the cpnfirmation email says so she continued to argue the point.. Whatecer the check out time she should never argue with a client over such a thing where other hotels deal w

                      • Single
                        10.0

                        I have stayed here on several occasions for a spa break and have always found the staff friendly, helpful and welcoming. The treatments and spa facitities are excellent. The rooms are all very different from each other but every one I have stayed in has been luxurious, spotlessly clean and the bed so comfortable. On this occasion I found the service and quality of food in Reflextions had improved greatly from my last visit and I could not fault it. I'd give a score of 11 out of 10 if I could.

                        Nothing to dislike. I'd say if you did find something not quite right, tell the staff and they are so attentive they would put it right.

                      • Couple
                        10.0

                        Yet another fantastic stay at this lovely hotel. Our room was beautiful and the staff were all very polite, helpful and took a pride in making our stay as enjoyable as possible. The spa area is fab, very relaxing and indulgent. We can't find a single fault with any part our stay and have already decided that we will be returning as soon as possible.

                      • Family with children
                        9.6

                        The evening food was not as good as I thought. Breakfast was amazing though

                      • Older travelers
                        9.2

                        Very welcoming and relaxing - just what we needed!

                        The food in the fine dining restaurant was excellent although it was served very slowly. Our table was booked for 8pm and we didn't finish our meal until around 11am, which for us was too late.

                      • Couple
                        8.2

                        A friendly welcome for a relaxing stay. Lovely food. Spa pool a bit dark. Outdoor hot tub Fab. Bed a but soft. Overall a great time.

                      • Couple
                        10.0

                        It was a wonderful relaxing couple of days away. The spa was fantastic, just what my partner and I needed. My boyfriend and I were upgraded on the day to a junior suite which was perfect.

                      How to reach hotel

                      hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
                      Show big map »

                      Hotel Address:

                      East Street, WEST SUSSEX, United Kingdom, RH10 4QD

                      Get directions
                      City Center
                      • WEST SUSSEX
                        10.5 km
                      Airports
                      • Bus stop
                        100 m
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Year renovated:
                        2009
                      • Number of rooms:
                        38

                      Hotel Awards

                      UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in United Kingdom

                      Use Badge