Alexander House And Utopia Spa Hotel - WEST SUSSEX

East Street, WEST SUSSEX, United Kingdom, RH10 4QD  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Alexander House And Utopia Spa Hotel - WEST SUSSEX

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Hiking

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

Overview

The 5-star Alexander House And Utopia Spa Hotel is situated a mere 4.9 km away from Crawley Borough Council, Chequer Mead Community Arts Centre and Chartwell. Renovated in 2009, the stylish hotel has welcomed guests since 1620.

Overlooking Turners Hill, the hotel is close to hills and is 10 km away from Horley. There are restaurants and bars in the area.

Alexander House And Utopia Spa Hotel offers a beautiful view to its guests.

Alexander House And Utopia Spa Hotel can be reached in 10 minutes by car from London Gatwick airport.

Rooms

The property comprises 38 designer rooms equipped with free Wi-Fi, individual climate control, a telephone, a laptop-size safe and TV. Alexander House And Utopia Spa Hotel offers rooms with the garden view. They feature en suite bathrooms with slippers, a shower and a hairdryer.

Eat & Drink

The fabulous on-site restaurant specializes in European cuisine. Hot drinks are offered in the café bar. Guests can dine at Afternoon Tea at the Alexander House and The Crown located within 5 minutes' walk away.

You can start your day with a full breakfast, which costs GBP 19.50 per person per night.  A continental breakfast is served at the price of GBP 15.50 per person per night. 

Services

The on-site bicycle rentals are also provided.

Relax

The hotel offers a sundeck, a dance studio and an indoor swimming pool as well as a sauna, a health club and an outdoor tub. Hiking and tennis along with fitness classes, bicycles and a gym ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of rooms:   57.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Free on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Coffee shop
  • Gift/Newsstand
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Courtyard

Sports & Fitness

  • Hiking
  • Outdoor tennis court
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Half board
  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Indoor swimming pool
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • BBQ facilities
  • Sun terrace
  • Garden area
  • Library
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe
  • Slippers

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 30 per person per night in a crib. 
  • All children under the age of 16 may stay at the price of GBP 40 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
Show big map »

Hotel Address:

East Street, WEST SUSSEX, United Kingdom, RH10 4QD

Get directions
City Center
  • WEST SUSSEX
    10.5 km
Airports
  • Bus stop
    100 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    57

Hotel Awards

UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Alexander House And Utopia Spa photos Exterior
Superior Suite
Bed type: King-size bed
Size: 115 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities

    How to reach hotel

    hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
    Show big map »

    Hotel Address:

    East Street, WEST SUSSEX, United Kingdom, RH10 4QD

    Get directions
    City Center
    • WEST SUSSEX
      10.5 km
    Airports
    • Bus stop
      100 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2009
    • Number of rooms:
      57

    Hotel Awards

    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in United Kingdom

    Use Badge

    Alexander House And Utopia Spa Location

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    Route Planner
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    Local attractions

    • Crawley Memorial Gardens - 7.2 km
      Haslett Avenue East, Crawley
    • Nymans Gardens and House - 7.7 km
      Handscross, Haywards Heath
    • The Warren - 8.2 km
      The Pavement, Hay-on-Wye
    • British Wildlife Centre - 7.3 km
      Eastbourne Road (A22), Lingfield
    • Tilgate Park - 7.8 km
      Titmus Drive, Crawley
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2009
    • Number of rooms:
      57

    Hotel Awards

    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in United Kingdom

    Use Badge

    Hotels nearby

    Alexander House And Utopia Spa Reviews

    Guest reviews are submitted by our customers after their stay at Alexander House And Utopia Spa

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 36 reviews

    Guest reviews

    • Older travelers
      7.0

      it was close to the McIndoe Surgical Centre and was ideal to stay before and after my operation.

      breakfast in room was expensive and when items were missing nothing was done and no adjustment was made to our bill.

    • Couple
      6.6

      The staff was always polite and helpful.

      The room we stayed in was in a rather bad condition, with the toilet and water taps broken, and not exactly clean (crisps all over the floor when we arrived). The breakfast was very basic and you better be there at least one hour before they close, otherwise the selection is even more limited.

    • Single
      7.8

      Pretentious attittude of front desk and breakfast restaurant staff. Breakfast very poor value for money

    • Couple
      10.0

      Wonderful spa retreat not too far from London. Beautiful rooms, great customer service an brilliant facilities. Perfect for a romantic getaway.

      I loved everything

    • Family with children
      8.8

      It is a beautiful hotel

      The rooms were very hot making it difficult to sleep, even in April !!

    • Older travelers
      8.8

      Very very attentive and comfortable luxury

    • Couple
      7.4

      The grounds and building itself are lovely, and the staff were very attentive and friendly. The food in Reflections (?) was particularly enjoyable (we enjoyed a very well-cooked steak!).

      Unfortunately I was not impressed with what was provided in a 'junior suite' aside from floor space. There were several items within the room which were broken or looking worse for wear. Not only this, but the lack of facilities which more basic rooms in other hotels readily provide, e.g. When we arrived, the room was freezing. However there was no obvious heat source (other than the very hot fridge) and no way to control and 'invisible' heating. Mini-fridge consisted solely of a note informing us we could request a jug of milk (entirely baffling). We requested a bottle of wine to bring upstairs, but were not offered glasses so had to make to with those provided for water. Also - no mood lighting, or bin in toilet.

    • Couple
      3.8

      The quality of the food at AG's

      The fact the staff had no record of our booking when we got there. They told us they would upgrade us but didn't. The shower did not work. The room was very hot with no way of regulating the heat (despite all windows open we were very uncomfortable)

    • Older travelers
      6.2

      We liked hotel location and spa. Spa saved the whole stay as hotel environmemt was extremely disorganised

      Room was tiny had no air con windows did not open, asy wife is pregnant it was extremely disapoonting that we had no air flow in the room. Restaurant could work on their menu as it is not worth the price, also there could be some work done on redesigning the dinning area as it looks more lile canteen and does not go with the general image of the hotel. Reception staff was not very professional. In a booking confirmation email check out time is between 11-12pm, 11.10am receptionist called room to say we should ve checked out by 11am. We explained to her that is not what the cpnfirmation email says so she continued to argue the point.. Whatecer the check out time she should never argue with a client over such a thing where other hotels deal w

    • Single
      10.0

      I have stayed here on several occasions for a spa break and have always found the staff friendly, helpful and welcoming. The treatments and spa facitities are excellent. The rooms are all very different from each other but every one I have stayed in has been luxurious, spotlessly clean and the bed so comfortable. On this occasion I found the service and quality of food in Reflextions had improved greatly from my last visit and I could not fault it. I'd give a score of 11 out of 10 if I could.

      Nothing to dislike. I'd say if you did find something not quite right, tell the staff and they are so attentive they would put it right.

    • Couple
      10.0

      Yet another fantastic stay at this lovely hotel. Our room was beautiful and the staff were all very polite, helpful and took a pride in making our stay as enjoyable as possible. The spa area is fab, very relaxing and indulgent. We can't find a single fault with any part our stay and have already decided that we will be returning as soon as possible.

    • Family with children
      9.6

      The evening food was not as good as I thought. Breakfast was amazing though

    • Older travelers
      9.2

      Very welcoming and relaxing - just what we needed!

      The food in the fine dining restaurant was excellent although it was served very slowly. Our table was booked for 8pm and we didn't finish our meal until around 11am, which for us was too late.

    • Couple
      8.2

      A friendly welcome for a relaxing stay. Lovely food. Spa pool a bit dark. Outdoor hot tub Fab. Bed a but soft. Overall a great time.

    • Couple
      10.0

      It was a wonderful relaxing couple of days away. The spa was fantastic, just what my partner and I needed. My boyfriend and I were upgraded on the day to a junior suite which was perfect.

    How to reach hotel

    hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
    Show big map »

    Hotel Address:

    East Street, WEST SUSSEX, United Kingdom, RH10 4QD

    Get directions
    City Center
    • WEST SUSSEX
      10.5 km
    Airports
    • Bus stop
      100 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2009
    • Number of rooms:
      57

    Hotel Awards

    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in United Kingdom

    Use Badge